Effective date: September 14, 2026
This Privacy Policy explains how Legend Memorial collects, uses, shares and protects information when people visit legendmemorial.com, publish an obituary, create a memorial, contact us, join our newsletter or post a tribute.
Key points
- Obituary and memorial details are intended to be public after review and publication.
- Submitter contact details, including email and phone number, are kept private unless disclosure is required to provide the service or comply with law.
- We use personal information to review submissions, operate the website, prevent abuse, communicate with users and improve the service.
- We do not sell personal information.
- You may ask to access, correct or delete personal information, subject to legal and operational limits.
1 Who operates Legend Memorial
Legend Memorial operates legendmemorial.com. In this policy, “Legend Memorial,” “we,” “our” and “us” refer to the operator of the website.
Contact email: help@legendmemorial.com
Business address: Office 12, Second Floor, Sargodha, Punjab, Pakistan
2 What information do we collect
Information you give us
- Obituary and memorial details, such as a person’s name, dates of birth and death, city or country, photograph, life story and service information.
- Submitter details, such as your name, relationship to the person, email address and phone number.
- Contact-form details, including your name, email address, selected topic and message.
- Newsletter information, normally your email address and subscription choices.
- Guestbook or tribute details, such as your display name, message and any information you choose to include.
- Corrections, removal requests, copyright notices and other messages you send to us.
Information collected automatically
- Internet Protocol address, browser type, device type, operating system, referring page, visited pages, date and time, and basic server logs.
- Cookie identifiers and similar technical data used for security, preferences, performance, analytics or advertising where enabled.
Information from other sources
We may receive obituary information from families, authorized representatives, funeral homes, public sources or service partners. A person submitting information must have the right to provide it and must take reasonable steps to confirm that it is accurate.
3 Public memorial information
Published obituary and memorial pages may be visible worldwide and may appear in search engines. Public information may include the deceased person’s name, dates, location, photograph, life story, service information and approved or automatically published guestbook messages.
Do not submit home addresses, identification numbers, financial details, private medical records, passwords or other information that should not be public. Submitter email addresses and phone numbers are not displayed as part of the memorial page unless you clearly ask us to publish them.
4 How do we use information
- Create, review, publish, update and maintain obituary and memorial pages.
- Confirm authority, request clarification and send previews or service messages.
- Respond to contact messages, corrections, removal requests and support questions.
- Operate search, guestbook, newsletter and other requested features.
- Protect the website, detect spam, investigate misuse and enforce our Terms of Service.
- Maintain records, comply with legal duties and resolve disputes.
- Measure and improve website reliability, content and user experience.
- Send marketing email only where you have requested it or applicable law otherwise permits it. You may unsubscribe at any time.
5 Our reasons for processing information
Depending on where you live and how you use the site, we process information because you gave consent, asked us to provide a service, entered into an agreement with us, we have a legitimate need to operate and protect the service, or the law requires it. Where consent is the basis, you may withdraw it, although this does not affect processing already completed.
6 Cookies analytics and advertising
Cookies are small files stored by a browser. Legend Memorial may use necessary cookies for security, forms, preferences and website operation. We may also use analytics cookies to understand visits and improve the site.
If advertising is enabled, advertising partners, including Google, may use cookies or similar technologies to show, measure or personalize ads. Where required, non-essential cookies will be used only after consent. You can change browser settings, use available cookie controls or withdraw consent. Blocking some cookies may affect site features.
Google explains its advertising technologies at https://policies.google.com/technologies/ads.
7 When do we share information
We may share only the information reasonably needed with:
- Hosting, email, security, spam-prevention, analytics, storage and technical service providers working for us.
- Funeral homes or other partners when you ask us to coordinate a notice or service.
- Professional advisers, courts, regulators or authorities when disclosure is reasonably necessary or legally required.
- A buyer or successor if the website or business is reorganized, sold or transferred, subject to appropriate safeguards.
Public memorial content is shared by being published on the internet. We do not sell personal information.
8 International visitors and transfers
Legend Memorial is operated from Pakistan and may use service providers in other countries. Information may therefore be stored or processed outside your country. Where applicable law requires safeguards for an international transfer, we will use an appropriate lawful method.
9 How long do we keep information
Published memorial pages are designed to remain available unless an authorized person requests a correction or removal, or we remove content under our Terms of Service. We keep private submission, contact and support information only for as long as reasonably needed to provide the service, maintain records, prevent abuse, comply with law and resolve disputes. Technical logs and backup copies may remain for a limited additional period before routine deletion or replacement.
10 How do we protect information
We use reasonable administrative and technical measures intended to protect information against unauthorized access, loss, misuse or alteration. No internet service is completely secure, so we cannot guarantee absolute security. Contact us promptly if you believe information has been exposed or misused.
11 Your privacy choices and rights
Depending on applicable law, you may have the right to:
- Ask what personal information we hold about you and receive a copy.
- Correct incomplete or inaccurate personal information.
- Ask us to delete or restrict certain personal information.
- Object to certain uses or withdraw consent.
- Unsubscribe from marketing emails.
- Complain to an appropriate privacy regulator.
Send a request to help@legendmemorial.com. We may ask for reasonable information to verify your identity and authority, especially when a request concerns a memorial submitted by another person. Some requests may be limited by law, recordkeeping needs, freedom-of-expression interests or the rights of other people.
12 Information about deceased people
Privacy laws do not treat information about deceased people in the same way in every country. We still aim to handle memorial information respectfully. A close family member, authorized representative or person with a legitimate concern may ask us to review inaccurate, unsafe or unnecessarily private information.
13 Children
The service is not directed to children under 16. A person under 18 should use the submission or paid-service features only with the involvement of a parent or legal guardian. If you believe a child has provided personal information without appropriate permission, contact us.
14 Third party links
The website may link to funeral homes, florists, tree-planting services, social networks or other websites. Their privacy practices are controlled by their own policies. Review those policies before providing information to them.
15 Changes to this policy
We may update this Privacy Policy when the website, our services or legal requirements change. We will post the revised version here and change the effective date. If a change materially affects how we use information, we will provide additional notice where reasonably possible or legally required.
16 Contact us
For privacy questions, access or deletion requests, corrections, complaints or concerns, email help@legendmemorial.com or write to Legend Memorial, Office 12, Second Floor, Sargodha, Punjab, Pakistan.